{"product_id":"lenovo-onsite-support-add-on-4-year-warranty-5ws0w36587-1060197624","title":"Lenovo Onsite Support (Add-On) - 4 Year - Warranty","description":"\u003cp\u003eLenovo Onsite Support (Add-On) - 4 Year - Warranty - On-site - Maintenance - Parts \u0026amp; Labor - Electronic and Physical\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eManufacturer\u003c\/strong\u003e : Lenovo Group Limited\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eManufacturer Part No\u003c\/strong\u003e : 5WS0W36587\u003c\/p\u003e\u003cp\u003e\u003cspan style=\"text-decoration:underline;\"\u003e\u003cstrong\u003eFeatures\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eOffers extensive protection against the unexpected repair\/replacement costs\u003c\/li\u003e\n\u003cli\u003eFeatures parts replacement service that helps you handle any mishaps\u003c\/li\u003e\n\u003cli\u003eOn-site service location for better reliability and ensure maximum productivity\u003c\/li\u003e\n\u003cli\u003eElectronic and Physical service sub type for better reliability and ensure maximum productivity\u003c\/li\u003e\n\u003cli\u003eParts and labor service characteristics help minimize inventory costs with maximum dependability\u003c\/li\u003e\n\u003cli\u003e4 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\n\u003c\/ul\u003e\u003cdiv class=\"page-width footerDesc\"\u003e\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col-lg-8\"\u003e\n\u003ch2 class=\"prroductDetailsHeading\"\u003e\u003cstrong\u003eProduct Details\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cdiv class=\"row\"\u003e\n\u003cdiv class=\"col-lg-6 footerDescCol\"\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eProduct Type\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eWarranty\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eService Main Type\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eMaintenance\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eService Sub Type\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eElectronic and Physical\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eService Characteristic\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eParts \u0026amp; Labor\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eBrand Name\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eLenovo\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eManufacturer\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eLenovo Group Limited\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"col-lg-6 footerDescCol\"\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eManufacturer Part Number\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003e5WS0W36587\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eManufacturer Website Address\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003ehttp:\/\/www.lenovo.com\/us\/en\/\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eMarketing Information\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003e\u003cp\u003e\u003cb\u003e4 Year Lenovo™ Onsite Support (Add-On)\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThis is an add on service and not the actual warranty.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThis add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eHow does it work?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWarranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient fast repair service at your place. \u003c\/p\u003e \u003cp\u003eLenovo's Warranty Services are provided by Lenovo-trained technicians using Lenovo Qualified parts giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected and your IT staff the freedom to focus on critical business objectives.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eOnsite Service Level\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality. \u003c\/p\u003e \u003cp\u003eIf the result of this determination exercise is that the checked Lenovo machine is failing and non-functional then a service technician will visit your location unless the problem can be solved via a CRU or software\/BIOS\/microcode update. \u003c\/p\u003e \u003cp\u003eThe date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area clean and well lit to allow disassembly and reassembling of the Lenovo machine.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCustomer Benefits\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eMinimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399 \u003c\/li\u003e \u003cli\u003eAt the time of PC purchase equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses \u003c\/li\u003e \u003cli\u003eShortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides \u003c\/li\u003e \u003cli\u003eFast access to technical help with significantly higher first time fix rates (30% higher than competition) lower hold times and abandon rates (60% lower than competition) \u003c\/li\u003e \u003cli\u003eOnsite warranty decreases the downtime because with Depot coverage the PC is shipped \/ dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days \u003c\/li\u003e \u003cli\u003eSaving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cb\u003eWarranty Services\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLenovo offers a range of warranty options for Think branded products dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.\u003c\/p\u003e \u003cp\u003e\u003ca id=\"gfk-spex-minisite\" rel=\"nofollow\" href=\"javascript:void(0)\" onclick=\"javascript:window.open('\/\/content.etilize.com\/mini-site\/en_us\/1060197624.html''_blank''height=800width=780resizable=yesscrollbars=yestoolbar=nomenubar=nolocation=nodirectories=nostatus=no');return false;\"\u003eMore from the Manufacturer\u003c\/a\u003e\u003c\/p\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eProduct Supported\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eLenovo IdeaPad 730S-13IWL 81JB Lenovo IdeaPad S740-15IRH Touch 81NW Lenovo IdeaPad S940-14IIL 81R1 Lenovo IdeaPad S940-14IWL 81R0 Lenovo IdeaPad Slim 7 14ARE05 82A5 Lenovo IdeaPad Slim 7 14ITL05 82A6 Lenovo IdeaPad Slim 7 15ITL05 82AF Lenovo IdeaPad Slim 7 Carbon 14ACN6 82L1 Lenovo IdeaPad Slim 7 Pro 14IHU5 82QT Lenovo IdeaPad Slim 7 Pro 16ACH6 82QR Lenovo IdeaPad Slim 9 14ITL5 82D2 Lenovo Legion 7 16ITHg6 82K6 Lenovo Legion S7 15ACH6 82K8 Lenovo Lenovo Slim 7 14IAP7 82SX Lenovo U31-70 80M5 80M6 Lenovo Yoga 520-14IKBR 81C8 Lenovo Yoga 530-14ARR 81H9 Lenovo Yoga 6 13ALC6 82ND Lenovo Yoga 6 13ALC7 82UD Lenovo Yoga 7 14ACN6 82N7 Lenovo Yoga 7 14IAL7 82QE Lenovo Yoga 7 14ITL5 82LW Lenovo Yoga 7 16IAP7 82QG Lenovo Yoga 720-12IKB 81B5 Lenovo Yoga 720-13IKB 81C3 Lenovo Yoga 730-13IKB 81CT Lenovo Yoga 730-13IWL 81JR Lenovo Yoga 730-15IKB 81CU Lenovo Yoga 730-15IWL 81JS Lenovo Yoga 9 14IAP7 82LU Lenovo Yoga 9 15IMH5 82DE Lenovo Yoga 920-13IKB 80Y7 Lenovo Yoga 920-13IKB Glass 80Y8 Lenovo Yoga C630-13Q50 81JL Lenovo Yoga C640-13IML 81UE Lenovo Yoga C740-14IML 81TC Lenovo Yoga C740-15IML 81TD Lenovo Yoga C930-13IKB 81C4 81EQ Lenovo Yoga C940-14IIL 81Q9 Lenovo Yoga C940-15IRH 81TE Lenovo Yoga S740-14IIL 81RS Lenovo Yoga S740-15IRH 81NX Lenovo Yoga S940-14IWL 81Q7 Lenovo Yoga Slim 7 13ACN5 82CY Lenovo Yoga Slim 7 Carbon 14ACN6 82L0 Lenovo Yoga Slim 7 Pro 14ACH5 82MS Lenovo Yoga Slim 7 Pro 14ACH5 D 82NJ Lenovo Yoga Slim 7 Pro 14ACH5 O 82N5 Lenovo Yoga Slim 7 Pro 14ACH5 OD 82NK Lenovo Yoga Slim 7 Pro 14ARH5 82LA Lenovo Yoga Slim 7 Pro 14IAP7 82SV Lenovo Yoga Slim 7 Pro 14IHU5 82NC Lenovo Yoga Slim 7 Pro 14IHU5 O 82NH Lenovo Yoga Slim 7 Pro 16ACH6 82QQ\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eProvided Support\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eParts Replacement\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eService Duration\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003e4 Year\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"col-lg-6 footerDescCol\"\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eService Name\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eOnsite Support (Add-On)\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eService Location\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eOn-site\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"footerDescDiv descLine descData\"\u003e\n\u003cspan class=\"footerDescLabel\"\u003eService Type\u003c\/span\u003e\u003cspan class=\"footerDescData\"\u003eMaintenance\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/div\u003e\u003c\/div\u003e","brand":"Lenovo Group Limited","offers":[{"title":"Lenovo Onsite Support (Add-On) - 4 Year - Warranty","offer_id":47108560224578,"sku":"1060197624","price":255.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/0320\/7234\/files\/1060197624.jpg?v=1698458042","url":"https:\/\/tekmentum.com\/products\/lenovo-onsite-support-add-on-4-year-warranty-5ws0w36587-1060197624","provider":"Tekmentum","version":"1.0","type":"link"}