AudioCodes Customer Technical Support (ACTS) - 1 Year - Service

AudioCodes Customer Technical Support (ACTS) - 1 Year - Service

SKU: 1028043897      MFR: AudioCodes Limited

Product Description

AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : AudioCodes Limited

Manufacturer Part No : ACTS24X7-GSO_S4/YR

Features

  • Protects your investment and adds value with increased reliability
  • Remote Technical Support service included to resolve your problems
  • On-site support guarantees quick solutions with on-site availability of experts

Product Details

Product TypeService
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Brand NameAudioCodes
ManufacturerAudioCodes Limited
Manufacturer Part NumberACTS24X7-GSO_S4/YR
Manufacturer Website Addresshttp://www.audiocodes.com
Marketing InformationAudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service.
Provided SupportRemote Technical Support
Service Availability24 x 7 Phone Support
Service Description24x7
Service DetailsLevel 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day 7 days a week) for problems of Urgent Priority Level and Monday-Friday 8:00 AM - 5:00 PM (Customer local time Holidays excluded) for all other priority levels' problems.
Service Duration1 Year
Service NameCustomer Technical Support (ACTS)
Service LocationOn-site
Service Availability Days7
Service Availability Hours24
Service TypeMaintenance
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AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : AudioCodes Limited

Manufacturer Part No : ACTS24X7-GSO_S4/YR

Features

  • Protects your investment and adds value with increased reliability
  • Remote Technical Support service included to resolve your problems
  • On-site support guarantees quick solutions with on-site availability of experts

Product Details

Product TypeService
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Brand NameAudioCodes
ManufacturerAudioCodes Limited
Manufacturer Part NumberACTS24X7-GSO_S4/YR
Manufacturer Website Addresshttp://www.audiocodes.com
Marketing InformationAudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service.
Provided SupportRemote Technical Support
Service Availability24 x 7 Phone Support
Service Description24x7
Service DetailsLevel 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day 7 days a week) for problems of Urgent Priority Level and Monday-Friday 8:00 AM - 5:00 PM (Customer local time Holidays excluded) for all other priority levels' problems.
Service Duration1 Year
Service NameCustomer Technical Support (ACTS)
Service LocationOn-site
Service Availability Days7
Service Availability Hours24
Service TypeMaintenance

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