AudioCodes Customer Technical Support (ACTS) - 1 Year - Service

AudioCodes Customer Technical Support (ACTS) - 1 Year - Service

SKU: 1028043901      MFR: AudioCodes Limited

Product Description

AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : AudioCodes Limited

Manufacturer Part No : ACTS24X7-M1K_S9/YR

Features

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Remote Technical Support service included to resolve your problems

Product Details

Provided SupportWeb Knowledge Base Access
Service Availability24 x 7 Phone Support
Service Description24x7
Service DetailsLevel 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day 7 days a week) for problems of Urgent Priority Level and Monday-Friday 8:00 AM - 5:00 PM (Customer local time Holidays excluded) for all other priority levels' problems.
Service Duration1 Year
Service NameCustomer Technical Support (ACTS)
Service LocationOn-site
Product TypeService
Service Availability Days7
Service Availability Hours24
Brand NameAudioCodes
Provided SupportRemote Technical Support
Service TypeMaintenance
Marketing InformationAudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service.
Manufacturer Website Addresshttp://www.audiocodes.com
Manufacturer Part NumberACTS24X7-M1K_S9/YR
ManufacturerAudioCodes Limited
Service CharacteristicParts & Labor
Service Sub TypeElectronic and Physical
Service Main TypeMaintenance
Provided SupportPhone Support
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AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : AudioCodes Limited

Manufacturer Part No : ACTS24X7-M1K_S9/YR

Features

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Remote Technical Support service included to resolve your problems

Product Details

Provided SupportWeb Knowledge Base Access
Service Availability24 x 7 Phone Support
Service Description24x7
Service DetailsLevel 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day 7 days a week) for problems of Urgent Priority Level and Monday-Friday 8:00 AM - 5:00 PM (Customer local time Holidays excluded) for all other priority levels' problems.
Service Duration1 Year
Service NameCustomer Technical Support (ACTS)
Service LocationOn-site
Product TypeService
Service Availability Days7
Service Availability Hours24
Brand NameAudioCodes
Provided SupportRemote Technical Support
Service TypeMaintenance
Marketing InformationAudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service.
Manufacturer Website Addresshttp://www.audiocodes.com
Manufacturer Part NumberACTS24X7-M1K_S9/YR
ManufacturerAudioCodes Limited
Service CharacteristicParts & Labor
Service Sub TypeElectronic and Physical
Service Main TypeMaintenance
Provided SupportPhone Support

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