AudioCodes Customer Technical Support (ACTS) - 1 Year - Service

AudioCodes Customer Technical Support (ACTS) - 1 Year - Service

SKU: 1028043905      MFR: AudioCodes Limited

Product Description

AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : AudioCodes Limited

Manufacturer Part No : ACTS24X7-M3K_S11/YR

Features

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features Remote Technical Support service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts

Product Details

Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Brand NameAudioCodes
ManufacturerAudioCodes Limited
Manufacturer Part NumberACTS24X7-M3K_S11/YR
Manufacturer Website Addresshttp://www.audiocodes.com
Marketing InformationAudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service.
Provided SupportRemote Technical Support
Product TypeService
Provided SupportPhone Support
Service Description24x7
Service Duration1 Year
Service NameCustomer Technical Support (ACTS)
Service LocationOn-site
Service Availability24 x 7 Phone Support
Service DetailsLevel 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day 7 days a week) for problems of Urgent Priority Level and Monday-Friday 8:00 AM - 5:00 PM (Customer local time Holidays excluded) for all other priority levels' problems.
Provided SupportWeb Knowledge Base Access
Service TypeMaintenance
Service Availability Days7
Service Availability Hours24
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Regular price $8,343.99 USD
Regular price Sale price $8,343.99
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In Stock - 9999 (Available by Sun, Dec 08 - Thu, Dec 12)


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AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : AudioCodes Limited

Manufacturer Part No : ACTS24X7-M3K_S11/YR

Features

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features Remote Technical Support service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts

Product Details

Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Brand NameAudioCodes
ManufacturerAudioCodes Limited
Manufacturer Part NumberACTS24X7-M3K_S11/YR
Manufacturer Website Addresshttp://www.audiocodes.com
Marketing InformationAudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service.
Provided SupportRemote Technical Support
Product TypeService
Provided SupportPhone Support
Service Description24x7
Service Duration1 Year
Service NameCustomer Technical Support (ACTS)
Service LocationOn-site
Service Availability24 x 7 Phone Support
Service DetailsLevel 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day 7 days a week) for problems of Urgent Priority Level and Monday-Friday 8:00 AM - 5:00 PM (Customer local time Holidays excluded) for all other priority levels' problems.
Provided SupportWeb Knowledge Base Access
Service TypeMaintenance
Service Availability Days7
Service Availability Hours24

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