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    Cisco Unified Contact Center Express v.10.0 Advanced Quality Manager - Media Only

    Cisco Unified Contact Center Express v.10.0 Advanced Quality Manager - Media Only

    SKU: 1026917833      MFR: Cisco Systems Inc

    Product Description

    Cisco Unified Contact Center Express v.10.0 Advanced Quality Manager - Media Only - IP Telephony

    Manufacturer : Cisco Systems Inc

    Manufacturer Part No : CCX10AQMMEDKITK9

    Product Details

    Product TypeSoftware
    Software Main TypeNetwork & Communication
    Brand NameCisco
    Software Sub TypeIP Telephony
    License TypeMedia Only
    ManufacturerCisco Systems Inc
    Product NameUnified Contact Center Express v.10.0 Advanced Quality Manager
    Software NameUnified Contact Center Express v.10.0 Advanced Quality Manager
    Manufacturer Part NumberCCX10AQMMEDKITK9
    Manufacturer Website Addresshttp://www.cisco.com
    Marketing InformationCisco® Unified Contact Center Express (Unified CCX) meets the needs of midmarket and enterprise branch offices or companies that need easy-to-deploy easy-to-use secure virtual highly available and sophisticated customer interaction management for up to 400 agents.

    Cisco Unified Contact Center Express supports powerful agent-based service as well as fully integrated self-service applications resulting in reduced business costs and improved customer response. The solution provides a sophisticated automatic call distributor (ACD) interactive voice response (IVR) computer telephony integration (CTI) and agent and desktop services as well as offering the flexibility to scale to larger more demanding environments. Cisco Unified Contact Center Express ensures your business rules for inbound and outbound voice email web chat and customer interaction management help deliver each contact to the right agent the first time.

    Cisco Unified Contact Center Express is available in three packages: Standard Enhanced and Premium to better match product functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager and Cisco Business Edition 6000 (BE 6000).
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    Cisco Unified Contact Center Express v.10.0 Advanced Quality Manager - Media Only - IP Telephony

    Manufacturer : Cisco Systems Inc

    Manufacturer Part No : CCX10AQMMEDKITK9

    Product Details

    Product TypeSoftware
    Software Main TypeNetwork & Communication
    Brand NameCisco
    Software Sub TypeIP Telephony
    License TypeMedia Only
    ManufacturerCisco Systems Inc
    Product NameUnified Contact Center Express v.10.0 Advanced Quality Manager
    Software NameUnified Contact Center Express v.10.0 Advanced Quality Manager
    Manufacturer Part NumberCCX10AQMMEDKITK9
    Manufacturer Website Addresshttp://www.cisco.com
    Marketing InformationCisco® Unified Contact Center Express (Unified CCX) meets the needs of midmarket and enterprise branch offices or companies that need easy-to-deploy easy-to-use secure virtual highly available and sophisticated customer interaction management for up to 400 agents.

    Cisco Unified Contact Center Express supports powerful agent-based service as well as fully integrated self-service applications resulting in reduced business costs and improved customer response. The solution provides a sophisticated automatic call distributor (ACD) interactive voice response (IVR) computer telephony integration (CTI) and agent and desktop services as well as offering the flexibility to scale to larger more demanding environments. Cisco Unified Contact Center Express ensures your business rules for inbound and outbound voice email web chat and customer interaction management help deliver each contact to the right agent the first time.

    Cisco Unified Contact Center Express is available in three packages: Standard Enhanced and Premium to better match product functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager and Cisco Business Edition 6000 (BE 6000).

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