Cisco Unified Contact Center Express v.10.0 Quality Manager - Media Only
Cisco Unified Contact Center Express v.10.0 Quality Manager - Media Only
SKU: 1027419267 MFR: Cisco Systems Inc
Product Description
Cisco Unified Contact Center Express v.10.0 Quality Manager - Media Only - IP Telephony
Manufacturer : Cisco Systems Inc
Manufacturer Part No : CCX10QMMEDIAKITK9
Product Details
Cisco® Unified Contact Center Express (Unified CCX) meets the needs of midmarket and enterprise branch offices or companies that need easy-to-deploy easy-to-use secure virtual highly available and sophisticated customer interaction management for up to 400 agents.
Cisco Unified Contact Center Express supports powerful agent-based service as well as fully integrated self-service applications resulting in reduced business costs and improved customer response. The solution provides a sophisticated automatic call distributor (ACD) interactive voice response (IVR) computer telephony integration (CTI) and agent and desktop services as well as offering the flexibility to scale to larger more demanding environments. Cisco Unified Contact Center Express ensures your business rules for inbound and outbound voice email web chat and customer interaction management help deliver each contact to the right agent the first time.
Cisco Unified Contact Center Express is available in three packages: Standard Enhanced and Premium to better match product functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager and Cisco Business Edition 6000 (BE 6000).
Out Of Stock
Update
Cisco Unified Contact Center Express v.10.0 Quality Manager - Media Only - IP Telephony
Manufacturer : Cisco Systems Inc
Manufacturer Part No : CCX10QMMEDIAKITK9
Product Details
Cisco® Unified Contact Center Express (Unified CCX) meets the needs of midmarket and enterprise branch offices or companies that need easy-to-deploy easy-to-use secure virtual highly available and sophisticated customer interaction management for up to 400 agents.
Cisco Unified Contact Center Express supports powerful agent-based service as well as fully integrated self-service applications resulting in reduced business costs and improved customer response. The solution provides a sophisticated automatic call distributor (ACD) interactive voice response (IVR) computer telephony integration (CTI) and agent and desktop services as well as offering the flexibility to scale to larger more demanding environments. Cisco Unified Contact Center Express ensures your business rules for inbound and outbound voice email web chat and customer interaction management help deliver each contact to the right agent the first time.
Cisco Unified Contact Center Express is available in three packages: Standard Enhanced and Premium to better match product functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager and Cisco Business Edition 6000 (BE 6000).
Recently Viewed
We’re a veteran-owned small business with full-stack expertise. We’ll help you design, coordinate, and manage technology solutions that will drive your business forward.
- About Us
- Contact Us
- My Account
- Prospective Investors
Quick Links
Contracts
Contact Us
-
6402 Corporate Dr, Suite 103,
Indianapolis, IN 46278 - (317) 243-1750
- sales@tekmentum.com
- Mon-Fri: 8:00am-5:00pm
© 2005-2023, Tekmentum. All Rights Reserved. A KPaul, LLC Company.
- Choosing a selection results in a full page refresh.
- Opens in a new window.