There are times when nothing short of in-person on-site assistance from an expert field services engineer will do. Yet as networks have become increasingly complex the skilled personnel needed to support them have become more difficult to find. Enterasys stands ready to help by providing on-site expertise within the response time that best suits your business needs.

• EC-OPA-1Y

• 24x7 Telephone Support Access one of the largest service and support infrastructures in the industry via our toll-free technical support hotline.
• Firmware Updates Receive priority access to firmware updates and bug fixes which can be downloaded from our password-protected web site.
• Award-Winning Web Support Get answers to common questions and find technical documentation on Enterasys' comprehensive 24x7 Support Web.
• Parts Replacement Receive advance replacement product according to your pre-selected response time.
• On-Site Visits An Enterasys-authorized field engineer will visit your site to resolve any network problems.