HPE Foundation Care - 4 Year - Warranty

HPE Foundation Care - 4 Year - Warranty

SKU: 1062283429      MFR: Hewlett Packard Enterprise

Product Description

HPE Foundation Care - 4 Year - Warranty - 24 x 7 x 2 Hour - Technical

Manufacturer : Hewlett Packard Enterprise

Manufacturer Part No : HQ3W5E

Features

  • Helps you make an intelligent investment decision regarding the future of your equipment
  • Features phone support service that helps you handle any mishaps
  • 2 Hour - Phone Support service response time for better accommodation with maximum reliability
  • 4 Year service duration to ensure maximum dependability and accurate results

Product Details

Product TypeWarranty
Service Main TypeTechnical
Service Response Time2 Hour - Phone Support
Brand NameHPE
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberHQ3W5E
Manufacturer Website Addresshttp://www.hpe.com
Marketing InformationHPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care the service includes remote diagnosis and support as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition HPE Foundation Care provides electronic access to related product and support information enabling any member of your IT staff to locate this commercially available essential information. For third-party products access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window incidents with covered hardware or software can be reported to HPE via telephone or web portal as locally available or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day 7 days a week. For products covered by Foundation Care HPE offers three distinct service levels: " HPE Foundation Care NBD Service " HPE Foundation Care 24x7 Service " HPE Foundation Care CTR Service
Provided SupportPhone Support
Service Description24x7x2 Hour
Service Duration4 Year
Service NameFoundation Care
Service TypeTechnical
Product SupportedHPE Aruba IMC DIG SOFTWARE PROBE E-L
Service DetailsPricing Type: EducationRetail
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HPE Foundation Care - 4 Year - Warranty - 24 x 7 x 2 Hour - Technical

Manufacturer : Hewlett Packard Enterprise

Manufacturer Part No : HQ3W5E

Features

  • Helps you make an intelligent investment decision regarding the future of your equipment
  • Features phone support service that helps you handle any mishaps
  • 2 Hour - Phone Support service response time for better accommodation with maximum reliability
  • 4 Year service duration to ensure maximum dependability and accurate results

Product Details

Product TypeWarranty
Service Main TypeTechnical
Service Response Time2 Hour - Phone Support
Brand NameHPE
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberHQ3W5E
Manufacturer Website Addresshttp://www.hpe.com
Marketing InformationHPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care the service includes remote diagnosis and support as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition HPE Foundation Care provides electronic access to related product and support information enabling any member of your IT staff to locate this commercially available essential information. For third-party products access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window incidents with covered hardware or software can be reported to HPE via telephone or web portal as locally available or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day 7 days a week. For products covered by Foundation Care HPE offers three distinct service levels: " HPE Foundation Care NBD Service " HPE Foundation Care 24x7 Service " HPE Foundation Care CTR Service
Provided SupportPhone Support
Service Description24x7x2 Hour
Service Duration4 Year
Service NameFoundation Care
Service TypeTechnical
Product SupportedHPE Aruba IMC DIG SOFTWARE PROBE E-L
Service DetailsPricing Type: EducationRetail

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