HPE Proactive Care - Extended Warranty - 3 Year - Warranty

HPE Proactive Care - Extended Warranty - 3 Year - Warranty

SKU: 1061848184      MFR: Hewlett Packard Enterprise

Product Description

HPE Proactive Care - Extended Warranty - 3 Year - Warranty - 24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : Hewlett Packard Enterprise

Manufacturer Part No : HC9K9E

Features

  • Offers extensive protection against the unexpected repair/replacement costs
  • Technical Account Manager service included to resolve your problems
  • On-site support provides fast and easy approach to solve the issues
  • Electronic and Physical service sub type for better usability and increased efficiency
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • Next Business Day - Parts & Labor service response time for your convenience with maximum efficiency
  • 3 Year service duration to ensure maximum productivity and deliver timely results

Product Details

Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Response TimeNext Business Day - Parts & Labor
Brand NameHPE
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberHC9K9E
Manufacturer Website Addresshttp://www.hpe.com
Marketing Information

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments providing enhanced support that covers servers operating systems hypervisors storage storage area networks (SANs) and networks. In the event of a service incident HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

  • Recommendations for firmware version and software patching on supported products
  • Identification of risks and issues through regular device-based proactive scans
  • Basic Software Support and Collaborative Call Management for selected non-HPE software on eligible HPE hardware products
Product SupportedHPE Tape Autoloader:
  • R1R75A
  • R1R75AR
Provided SupportTechnical Account Manager
Service Description24x7xNext Business Day
Service Duration3 Year
Service NameProactive Care - Extended Warranty
Service LocationOn-site
Service TypeMaintenance
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HPE Proactive Care - Extended Warranty - 3 Year - Warranty - 24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : Hewlett Packard Enterprise

Manufacturer Part No : HC9K9E

Features

  • Offers extensive protection against the unexpected repair/replacement costs
  • Technical Account Manager service included to resolve your problems
  • On-site support provides fast and easy approach to solve the issues
  • Electronic and Physical service sub type for better usability and increased efficiency
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • Next Business Day - Parts & Labor service response time for your convenience with maximum efficiency
  • 3 Year service duration to ensure maximum productivity and deliver timely results

Product Details

Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Response TimeNext Business Day - Parts & Labor
Brand NameHPE
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberHC9K9E
Manufacturer Website Addresshttp://www.hpe.com
Marketing Information

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments providing enhanced support that covers servers operating systems hypervisors storage storage area networks (SANs) and networks. In the event of a service incident HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

  • Recommendations for firmware version and software patching on supported products
  • Identification of risks and issues through regular device-based proactive scans
  • Basic Software Support and Collaborative Call Management for selected non-HPE software on eligible HPE hardware products
Product SupportedHPE Tape Autoloader:
  • R1R75A
  • R1R75AR
Provided SupportTechnical Account Manager
Service Description24x7xNext Business Day
Service Duration3 Year
Service NameProactive Care - Extended Warranty
Service LocationOn-site
Service TypeMaintenance

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