• Is maximized network availability a priority for your organization?
• Is your internal IT staff stretched too thin?
• Do you need to reduce network-based risk while increasing the value of your network investment?
• Would you like to reduce your current support costs?

Juniper Care combines traditional 24x7 remote technical support hardware replacement services online support and service automation. More than a simple break-fix service Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably while at the same time protecting your high-performance networking investment.

• Scale your operational team to new heights and leverage multilayered security features through Service Now management capabilities.
• Increase your operational effectiveness and lower operational expenses by using Service Now to reduce the time needed for problem identification troubleshooting and communication with Juniper Networks technical support.
• Dramatically simplify operational processes through self diagnosis and automated incident reporting to significantly reduce mean time to resolution (MTTR) allowing staff to concentrate on higher priority tasks that drive the business.
• Increase operational efficiency by automating detailed inventory management.
• Improve operational stability with early identification of incidents that are reported in real time allowing for preemptive diagnosis and repair and increasing the availability of your network.
• Juniper Care Plus delivers proactive and personalized services evolves with your business initiatives and provides the highest network availability
• Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation