• EMEA EU CP SUP MX480 CHASSIS
    EMEA EU CP SUP MX480 CHASSIS
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Juniper J-Care Core Plus - Service

Juniper J-Care Core Plus - Service

SKU: 1010974949      MFR: Juniper Networks Inc

Product Description

Juniper J-Care Core Plus - Service - 24 x 7 x 10 Business Day - Carry-in - Maintenance - Electronic and Physical

Manufacturer : Juniper Networks Inc

Manufacturer Part No : SVC-EXT-WAR-MX480

Product Details

Product TypeService
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Response Time10 Business Day
Brand NameJuniper
ManufacturerJuniper Networks Inc
Manufacturer Part NumberSVC-EXT-WAR-MX480
Manufacturer Website Addresshttp://www.juniper.net
Marketing InformationJuniper Networks is an expert in achieving network availability levels. We help you meet the most aggressive network demands with operational support designed to ensure maximum uptime and optimize the utility of your network assets. You choose the service elements best suited to your network and your in-house capabilities and we do the rest.
Product Supported
  • MX480 Chassis (includes RE/SCB/PWR/JUNOS)
Provided SupportSoftware Update
Service Availability24 x 7
Service Description24x7x10 Business Day
Service Details

JTAC Access:
With JTAC support you have unlimited access to JTAC engineers by phone and online 24x7x365. As a single point of contact for all your support needs our JTAC engineers have extensive experience in supporting large-scale networks and help you diagnose system problems provide solutions and workarounds where necessary. To ensure that we respond as quickly as possible automatic escalation alerts to senior management are triggered on all priority issues.

Software Releases:
Juniper Networks will provide Customer with access to all new Software Releases Customer has licensed when they are made available for general public release.

Online Support:
The Customer Support Center (CSC) is a critical part of Juniper Networks customer service and support strategy and was recently ranked among the world's best in online support. The CSC provides a worldwide 24x7x365 support channel to enable our customers and partners to quickly and efficiently support their investment in Juniper Networks hardware and software wherever and whenever they chose to log in.

Return-to-factory:
10 business day hardware repair or replacement. Customer returns product to Juniper and Juniper has to the option to repair or replace the defective part. The 10 business days begins upon receipt of the defective unit by Juniper at a Juniper repair facility.
Service NameJ-Care Core Plus
Service LocationCarry-in
Service Availability Days7
Service Availability Hours24
Service TypeMaintenance
Service Response Time10 Day - (Business Day)
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Juniper J-Care Core Plus - Service - 24 x 7 x 10 Business Day - Carry-in - Maintenance - Electronic and Physical

Manufacturer : Juniper Networks Inc

Manufacturer Part No : SVC-EXT-WAR-MX480

Product Details

Product TypeService
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Response Time10 Business Day
Brand NameJuniper
ManufacturerJuniper Networks Inc
Manufacturer Part NumberSVC-EXT-WAR-MX480
Manufacturer Website Addresshttp://www.juniper.net
Marketing InformationJuniper Networks is an expert in achieving network availability levels. We help you meet the most aggressive network demands with operational support designed to ensure maximum uptime and optimize the utility of your network assets. You choose the service elements best suited to your network and your in-house capabilities and we do the rest.
Product Supported
  • MX480 Chassis (includes RE/SCB/PWR/JUNOS)
Provided SupportSoftware Update
Service Availability24 x 7
Service Description24x7x10 Business Day
Service Details

JTAC Access:
With JTAC support you have unlimited access to JTAC engineers by phone and online 24x7x365. As a single point of contact for all your support needs our JTAC engineers have extensive experience in supporting large-scale networks and help you diagnose system problems provide solutions and workarounds where necessary. To ensure that we respond as quickly as possible automatic escalation alerts to senior management are triggered on all priority issues.

Software Releases:
Juniper Networks will provide Customer with access to all new Software Releases Customer has licensed when they are made available for general public release.

Online Support:
The Customer Support Center (CSC) is a critical part of Juniper Networks customer service and support strategy and was recently ranked among the world's best in online support. The CSC provides a worldwide 24x7x365 support channel to enable our customers and partners to quickly and efficiently support their investment in Juniper Networks hardware and software wherever and whenever they chose to log in.

Return-to-factory:
10 business day hardware repair or replacement. Customer returns product to Juniper and Juniper has to the option to repair or replace the defective part. The 10 business days begins upon receipt of the defective unit by Juniper at a Juniper repair facility.
Service NameJ-Care Core Plus
Service LocationCarry-in
Service Availability Days7
Service Availability Hours24
Service TypeMaintenance
Service Response Time10 Day - (Business Day)

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