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Lenovo ePac On-Site + Premier Support - Extended Warranty - 3 Year - Warranty

Lenovo ePac On-Site + Premier Support - Extended Warranty - 3 Year - Warranty

SKU: 1038589507      MFR: Lenovo Group Limited

Product Description

Lenovo ePac On-Site + Premier Support - Extended Warranty - 3 Year - Warranty - On-site - Maintenance - Parts & Labor - Physical Electronic

Manufacturer : Lenovo Group Limited

Manufacturer Part No : 5WS0N17995

Features

  • Offers extensive protection against the unexpected repair/replacement costs
  • Features software support service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts
  • Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • Next Business Day - Parts and labor service response time for timely completion with increased dependability
  • 3 Year service duration to ensure maximum dependability and accurate results

Product Details

Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypePhysical
Service CharacteristicParts & Labor
Service Response TimeNext Business Day - Parts and labor
Brand NameLenovo
ManufacturerLenovo Group Limited
Manufacturer Part Number5WS0N17995
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Marketing Information

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime and enabling you or your IT staff to focus on your business-critical issues. All Lenovo warranties include phone access to customer support and full coverage on labor parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit repair will be made onsite typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed. Lenovo's Premier Support enables increased efficiency for in-house IT SMBs and Business Partners by providing direct tech-to-tech access with extended hours a focus on advanced unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support prioritized onsite and parts response with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates faster response and greater customer satisfaction while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.

Provided SupportSoftware Support
Service Duration3 Year
Service NameePac On-Site + Premier Support - Extended Warranty
Service LocationOn-site
Service TypeMaintenance
Product Supported
  • Lenovo Miix 510-12IKB 80XE
  • Lenovo Miix 510-12ISK 80U1
  • Lenovo Miix 520-12IKB 81CG
  • Lenovo Miix 630-12Q35 81F1
  • Lenovo Miix 700-12ISK 80QL
  • Lenovo Miix 710-12IKB 80W1
  • Lenovo Miix 720-12IKB 80VV
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Regular price $159.99 USD
Regular price Sale price $159.99
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Lenovo ePac On-Site + Premier Support - Extended Warranty - 3 Year - Warranty - On-site - Maintenance - Parts & Labor - Physical Electronic

Manufacturer : Lenovo Group Limited

Manufacturer Part No : 5WS0N17995

Features

  • Offers extensive protection against the unexpected repair/replacement costs
  • Features software support service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts
  • Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • Next Business Day - Parts and labor service response time for timely completion with increased dependability
  • 3 Year service duration to ensure maximum dependability and accurate results

Product Details

Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypePhysical
Service CharacteristicParts & Labor
Service Response TimeNext Business Day - Parts and labor
Brand NameLenovo
ManufacturerLenovo Group Limited
Manufacturer Part Number5WS0N17995
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Marketing Information

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime and enabling you or your IT staff to focus on your business-critical issues. All Lenovo warranties include phone access to customer support and full coverage on labor parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit repair will be made onsite typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed. Lenovo's Premier Support enables increased efficiency for in-house IT SMBs and Business Partners by providing direct tech-to-tech access with extended hours a focus on advanced unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support prioritized onsite and parts response with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates faster response and greater customer satisfaction while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.

Provided SupportSoftware Support
Service Duration3 Year
Service NameePac On-Site + Premier Support - Extended Warranty
Service LocationOn-site
Service TypeMaintenance
Product Supported
  • Lenovo Miix 510-12IKB 80XE
  • Lenovo Miix 510-12ISK 80U1
  • Lenovo Miix 520-12IKB 81CG
  • Lenovo Miix 630-12Q35 81F1
  • Lenovo Miix 700-12ISK 80QL
  • Lenovo Miix 710-12IKB 80W1
  • Lenovo Miix 720-12IKB 80VV

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