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Overland OverlandCare Platinum - Extended Warranty (Uplift) - 3 Year - Warranty

Overland OverlandCare Platinum - Extended Warranty (Uplift) - 3 Year - Warranty

SKU: 1029153627      MFR: Overland Tandberg

Product Description

Overland OverlandCare Platinum - Extended Warranty (Uplift) - 3 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : Overland Tandberg

Manufacturer Part No : EW-24PLAT3UP

Features

  • Helps you make an intelligent investment decision regarding the future of your equipment
  • Features parts replacement service that helps you handle any mishaps
  • On-site support helps you?limit any downtime to the absolute minimum
  • Electronic and Physical service sub type for your convenience and ease of operation
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • 24 x 7 Phone Support service availability for your convenience with maximum efficiency
  • 4 Hour - Parts & Labor service response time for timely completion with increased dependability
  • 3 Year service duration to ensure maximum productivity and deliver timely results

Product Details

Provided SupportRemote Diagnosis
Service Availability24 x 7 Phone Support
Service Description24x7x4 Hour
Service Details
  • OverlandCare Uplift part numbers/pricing are valid when purchased within 90 days of the initial hardware purchase.
  • OverlandCare Extension part numbers/pricing are valid when purchased 91+ days after the initial hardware purchase or as an extension to the initial warranty purchase.
  • Response time based on geographical proximity to Overland service center. Although standard part numbers and pricing apply to Zone 1 coverage uplifts for zones outside the standard coverage areas are available. Overland may at its sole discretion determine if a defect can be repaired one of the following ways: 1) Remotely 2) By the shipment of a Customer Replaceable (CRU) part and customer performing a self-service repair or 3) By a service call at the location of the defective unit.
Service Duration3 Year
Service NameOverlandCare Platinum - Extended Warranty (Uplift)
Service LocationOn-site
Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Response Time4 Hour - Parts & Labor
Brand NameOverland
ManufacturerOverland Tandberg
Manufacturer Part NumberEW24PLAT3UP
Manufacturer Website Addresshttp://www.overlandtandberg.com
Marketing InformationOverlandCare service uplift part numbers/pricing are only valid when purchased within 90 days of the initial hardware purchase. OverlandCare service extension part numbers/pricing are valid when purchased 90 days after the initial hardware purchase. If a product warranty has expired for more than 30 days then a health check must be performed before a warranty extension can be purchased.
  • Bronze: 9x5 telephone support; advanced parts replacement with 2 business day delivery
  • Silver: 9x5 telephone support; next business day onsite (FRUs); advanced replacement of CRUs
  • Gold: 7x24 telephone support: next business day onsite (FRUs & CRUs)
  • Platinum: 7x24 telephone support; 24x7x365 onsite with 4-hour response
Product Supported

Overland Storage NEOs T24

Provided SupportParts Replacement
Service TypeMaintenance
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Regular price $2,209.99 USD
Regular price Sale price $2,209.99
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Overland OverlandCare Platinum - Extended Warranty (Uplift) - 3 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical

Manufacturer : Overland Tandberg

Manufacturer Part No : EW-24PLAT3UP

Features

  • Helps you make an intelligent investment decision regarding the future of your equipment
  • Features parts replacement service that helps you handle any mishaps
  • On-site support helps you?limit any downtime to the absolute minimum
  • Electronic and Physical service sub type for your convenience and ease of operation
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • 24 x 7 Phone Support service availability for your convenience with maximum efficiency
  • 4 Hour - Parts & Labor service response time for timely completion with increased dependability
  • 3 Year service duration to ensure maximum productivity and deliver timely results

Product Details

Provided SupportRemote Diagnosis
Service Availability24 x 7 Phone Support
Service Description24x7x4 Hour
Service Details
  • OverlandCare Uplift part numbers/pricing are valid when purchased within 90 days of the initial hardware purchase.
  • OverlandCare Extension part numbers/pricing are valid when purchased 91+ days after the initial hardware purchase or as an extension to the initial warranty purchase.
  • Response time based on geographical proximity to Overland service center. Although standard part numbers and pricing apply to Zone 1 coverage uplifts for zones outside the standard coverage areas are available. Overland may at its sole discretion determine if a defect can be repaired one of the following ways: 1) Remotely 2) By the shipment of a Customer Replaceable (CRU) part and customer performing a self-service repair or 3) By a service call at the location of the defective unit.
Service Duration3 Year
Service NameOverlandCare Platinum - Extended Warranty (Uplift)
Service LocationOn-site
Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Response Time4 Hour - Parts & Labor
Brand NameOverland
ManufacturerOverland Tandberg
Manufacturer Part NumberEW24PLAT3UP
Manufacturer Website Addresshttp://www.overlandtandberg.com
Marketing InformationOverlandCare service uplift part numbers/pricing are only valid when purchased within 90 days of the initial hardware purchase. OverlandCare service extension part numbers/pricing are valid when purchased 90 days after the initial hardware purchase. If a product warranty has expired for more than 30 days then a health check must be performed before a warranty extension can be purchased.
  • Bronze: 9x5 telephone support; advanced parts replacement with 2 business day delivery
  • Silver: 9x5 telephone support; next business day onsite (FRUs); advanced replacement of CRUs
  • Gold: 7x24 telephone support: next business day onsite (FRUs & CRUs)
  • Platinum: 7x24 telephone support; 24x7x365 onsite with 4-hour response
Product Supported

Overland Storage NEOs T24

Provided SupportParts Replacement
Service TypeMaintenance

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