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    StorageCraft Premium Support - 1 Year - Service

    StorageCraft Premium Support - 1 Year - Service

    SKU: 1030374053      MFR: StorageCraft Technology Corporation

    Product Description

    StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Physical Electronic

    Manufacturer : StorageCraft Technology Corporation

    Manufacturer Part No : XSVW00USSG011YZZZ

    Features

    • Gives you complete peace of mind and confidence in your results
    • Installation service included to resolve your problems

    Product Details

    Product TypeService
    Service Main TypeTechnical
    Service Sub TypePhysical
    Service Response Time1 Hour - Emergency phone consulting
    Service Response Time2 Business Day - Phone consulting severity low
    Service Response Time1 Business Day - E-mail consulting severity high
    Service Response Time2 Business Day - E-mail consulting severity medium
    Service Response Time1 Hour - Emergency e-mail consulting
    Brand NameStorageCraft
    ManufacturerStorageCraft Technology Corporation
    Manufacturer Part NumberXSVW00USSG011YZZZ
    Manufacturer Website Addresshttp://www.storagecraft.com
    Marketing InformationPremium Support

    As an add-on feature for perpetual licenses with active Standard Support Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.
    Product Supported
    • Software Title:StorageCraft ShadowProtect SPX (Windows - Virtual Server)
    • Installation Type:Locally installed
    • License Qty:1 virtual machine
    • License Pricing:Academic government
    Provided SupportInstallation
    Service Description24x7x1 Hour
    Service Duration1 Year
    Service NamePremium Support
    Service Availability Days7
    Service Availability Hours24
    Service TypeTechnical
    Service Response Time1 Day - (Business Day) - Phone consulting severity medium
    Service Response Time2 Day - (Business Day) - Phone consulting severity low
    Service Response Time1 Day - (Business Day) - E-mail consulting severity high
    Service Response Time2 Day - (Business Day) - E-mail consulting severity medium
    View full details
    $44.99 USD
    $44.99
    Sale Sold out

    In Stock - 9999 (Available by Sun, Jul 12 - Fri, Jul 17)


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    Shipping calculated at checkout.

    StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Physical Electronic

    Manufacturer : StorageCraft Technology Corporation

    Manufacturer Part No : XSVW00USSG011YZZZ

    Features

    • Gives you complete peace of mind and confidence in your results
    • Installation service included to resolve your problems

    Product Details

    Product TypeService
    Service Main TypeTechnical
    Service Sub TypePhysical
    Service Response Time1 Hour - Emergency phone consulting
    Service Response Time2 Business Day - Phone consulting severity low
    Service Response Time1 Business Day - E-mail consulting severity high
    Service Response Time2 Business Day - E-mail consulting severity medium
    Service Response Time1 Hour - Emergency e-mail consulting
    Brand NameStorageCraft
    ManufacturerStorageCraft Technology Corporation
    Manufacturer Part NumberXSVW00USSG011YZZZ
    Manufacturer Website Addresshttp://www.storagecraft.com
    Marketing InformationPremium Support

    As an add-on feature for perpetual licenses with active Standard Support Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.
    Product Supported
    • Software Title:StorageCraft ShadowProtect SPX (Windows - Virtual Server)
    • Installation Type:Locally installed
    • License Qty:1 virtual machine
    • License Pricing:Academic government
    Provided SupportInstallation
    Service Description24x7x1 Hour
    Service Duration1 Year
    Service NamePremium Support
    Service Availability Days7
    Service Availability Hours24
    Service TypeTechnical
    Service Response Time1 Day - (Business Day) - Phone consulting severity medium
    Service Response Time2 Day - (Business Day) - Phone consulting severity low
    Service Response Time1 Day - (Business Day) - E-mail consulting severity high
    Service Response Time2 Day - (Business Day) - E-mail consulting severity medium

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