StorageCraft Premium Support - 1 Year - Service

StorageCraft Premium Support - 1 Year - Service

SKU: 1033278611      MFR: StorageCraft Technology Corporation

Product Description

StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Electronic

Manufacturer : StorageCraft Technology Corporation

Manufacturer Part No : XSVW00USSG101YZZZ

Features

  • Provides reliable support to resolve all your technical issues
  • Features Emergency Telephone Support service that helps you handle any mishaps

Product Details

Product TypeService
Service Main TypeTechnical
Service Sub TypeElectronic
Service Response Time- Emergency phone consulting
Brand NameStorageCraft
ManufacturerStorageCraft Technology Corporation
Manufacturer Part NumberXSVW00USSG101YZZZ
Manufacturer Website Addresshttp://www.storagecraft.com
Marketing InformationPremium Support

As an add-on feature for perpetual licenses with active Standard Support Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.

Provided SupportEmergency Telephone Support
Service Description24x7x1 Hour
Service Duration1 Year
Service NamePremium Support
Service Availability Days7
Service Availability Hours24
Service TypeTechnical
Service Response Time1 Hour - Emergency phone consulting
Service Response Time2 Business Day - Phone consulting - severity medium
Service Response Time1 Hour - Emergency e-mail consulting
Service Response Time2 Business Day - E-mail consulting - severity medium
Product SupportedSoftware
  • Software Title: StorageCraft ShadowProtect SPX (Windows - Virtual Server)
  • Installation Type: Locally installed
  • License Qty: 10 virtual servers
  • License Pricing: Academic government
  • Software License - Validation Period: 1 year
  • Licensing Details: ESD
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Regular price $269.99 USD
Regular price Sale price $269.99
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In Stock - 9999 (Available by Sun, Jul 12 - Fri, Jul 17)


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StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Electronic

Manufacturer : StorageCraft Technology Corporation

Manufacturer Part No : XSVW00USSG101YZZZ

Features

  • Provides reliable support to resolve all your technical issues
  • Features Emergency Telephone Support service that helps you handle any mishaps

Product Details

Product TypeService
Service Main TypeTechnical
Service Sub TypeElectronic
Service Response Time- Emergency phone consulting
Brand NameStorageCraft
ManufacturerStorageCraft Technology Corporation
Manufacturer Part NumberXSVW00USSG101YZZZ
Manufacturer Website Addresshttp://www.storagecraft.com
Marketing InformationPremium Support

As an add-on feature for perpetual licenses with active Standard Support Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.

Provided SupportEmergency Telephone Support
Service Description24x7x1 Hour
Service Duration1 Year
Service NamePremium Support
Service Availability Days7
Service Availability Hours24
Service TypeTechnical
Service Response Time1 Hour - Emergency phone consulting
Service Response Time2 Business Day - Phone consulting - severity medium
Service Response Time1 Hour - Emergency e-mail consulting
Service Response Time2 Business Day - E-mail consulting - severity medium
Product SupportedSoftware
  • Software Title: StorageCraft ShadowProtect SPX (Windows - Virtual Server)
  • Installation Type: Locally installed
  • License Qty: 10 virtual servers
  • License Pricing: Academic government
  • Software License - Validation Period: 1 year
  • Licensing Details: ESD

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