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    StorageCraft Premium Support - 1 Year - Service

    StorageCraft Premium Support - 1 Year - Service

    SKU: 1030374065      MFR: StorageCraft Technology Corporation

    Product Description

    StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Physical Electronic

    Manufacturer : StorageCraft Technology Corporation

    Manufacturer Part No : XSXW00USSG011YZZZ

    Features

    • Provides reliable support to resolve all your technical issues
    • Installation service included to resolve your problems

    Product Details

    Product TypeService
    Service Availability Days7
    Service Availability Hours24
    Brand NameStorageCraft
    Provided SupportInstallation
    Service Duration1 Year
    Service TypeTechnical
    Service Main TypeTechnical
    Service Sub TypePhysical
    Service Response Time1 Hour - Emergency phone consulting
    Service Response Time2 Business Day - Phone consulting severity low
    Service Response Time1 Business Day - E-mail consulting severity high
    Service Response Time2 Business Day - E-mail consulting severity medium
    Service Response Time1 Hour - Emergency e-mail consulting
    ManufacturerStorageCraft Technology Corporation
    Manufacturer Part NumberXSXW00USSG011YZZZ
    Manufacturer Website Addresshttp://www.storagecraft.com
    Marketing InformationPremium Support

    As an add-on feature for perpetual licenses with active Standard Support Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.
    Product Supported
    • Software Title: StorageCraft ShadowProtect SPX Server (Windows)
    • Installation Type: Locally installed
    • License Qty: 1 server
    • License Pricing: Academic volume government / 1-9 licenses
    • Software License - Validation Period: 1 year
    Service Description24x7x1 Hour
    Service NamePremium Support
    Service Response Time1 Day - (Business Day) - Phone consulting severity medium
    Service Response Time2 Day - (Business Day) - Phone consulting severity low
    Service Response Time1 Day - (Business Day) - E-mail consulting severity high
    Service Response Time2 Day - (Business Day) - E-mail consulting severity medium
    View full details
    $123.99 USD
    $123.99
    Sale Sold out

    In Stock - 9999 (Available by Sun, Jul 12 - Fri, Jul 17)


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    Shipping calculated at checkout.

    StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Physical Electronic

    Manufacturer : StorageCraft Technology Corporation

    Manufacturer Part No : XSXW00USSG011YZZZ

    Features

    • Provides reliable support to resolve all your technical issues
    • Installation service included to resolve your problems

    Product Details

    Product TypeService
    Service Availability Days7
    Service Availability Hours24
    Brand NameStorageCraft
    Provided SupportInstallation
    Service Duration1 Year
    Service TypeTechnical
    Service Main TypeTechnical
    Service Sub TypePhysical
    Service Response Time1 Hour - Emergency phone consulting
    Service Response Time2 Business Day - Phone consulting severity low
    Service Response Time1 Business Day - E-mail consulting severity high
    Service Response Time2 Business Day - E-mail consulting severity medium
    Service Response Time1 Hour - Emergency e-mail consulting
    ManufacturerStorageCraft Technology Corporation
    Manufacturer Part NumberXSXW00USSG011YZZZ
    Manufacturer Website Addresshttp://www.storagecraft.com
    Marketing InformationPremium Support

    As an add-on feature for perpetual licenses with active Standard Support Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.
    Product Supported
    • Software Title: StorageCraft ShadowProtect SPX Server (Windows)
    • Installation Type: Locally installed
    • License Qty: 1 server
    • License Pricing: Academic volume government / 1-9 licenses
    • Software License - Validation Period: 1 year
    Service Description24x7x1 Hour
    Service NamePremium Support
    Service Response Time1 Day - (Business Day) - Phone consulting severity medium
    Service Response Time2 Day - (Business Day) - Phone consulting severity low
    Service Response Time1 Day - (Business Day) - E-mail consulting severity high
    Service Response Time2 Day - (Business Day) - E-mail consulting severity medium

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